When an order is placed you need to specify required delivery times. For budwood supply this is usually the beginning of the week that you will require the budwood. The budwood will be dispatched via Express Post in that week, to ensure you receive it before the end of the week. Delivery by couriers or pickup are altenatives, but must be by arrangement.
The budwood is sealed in plastic bags and packaged in foam boxes with a container of ice. This is then packed into a cardboard box for protection. Delivery in this fashion via Express Post has been proven successful over a number years.
Seed orders are placed in the same fashion as budwood, except the delivery time is specified either at completion of extraction, or at the end of the seed season. The former is useful for customers who require their seed for early sowing in heated greenhouses or warm areas of Australia. The latter method is the most common, where Auscitrus will hold all the varieties in cool storage until all varieties have been harvested and dispatch it all at once.