Make Your Order2020-08-19T13:47:55+00:00

Auscitrus Trading Terms & Conditions

These terms and conditions constitute a contract between Auscitrus and the Purchaser for the supply by Auscitrus to the Purchaser of the seed or budwood described in the order.

Closing date for orders will be 30th April for seed, 31st July for spring/summer budwood and 31st December for autumn budwood each year.  In the event of a variety shortage, all on-time orders will be filled on a percentage basis and no liability including liability for negligence will be accepted by Auscitrus for non-compliance with an order.

Budwood sizes are intended as a guideline only.  Some buds may be larger or smaller than specified, and in some cases the specified size may not be available.  Seed counts per kg are an estimate and may vary from year to year.

The cost of seed and budwood is determined by Auscitrus. A minimum of 50 buds (budwood) or 100gms (seed) per variety ordered will be charged.  Charges for packaging, freight and Health Certificates are additional to this cost.  Where goods are shipped by a third party carrier, Auscitrus is not liable for any damage or losses incurred in transit and all risk lies with the purchaser.

The customer must pay for all seed or budwood prior to dispatch or within any credit period agreed byAuscitrus. If payment is not received on or before the due date on credit accounts, the customer agrees to pay interest of 2% per month on all amounts owing. The interest will accrue from day to day on and from the due date to the date payment is made in full.

Auscitrus is unable to warrant and does not represent or guarantee that the material it supplies to the Purchaser is true to type or free of pests or diseases. In respect of the seed or budwood supplied all conditions and warranties of fitness for purpose, of merchantable quality and of correspondence with description or sample whether express or implied and/or implied pursuant to the ‘Sale of Goods Act’ 1923 are excluded from this Contract AND any liability of Auscitrus for tort including negligence, in the supply of seed/budwood pursuant to this Contract is also excluded.

To the extent that the law permits it to do so, Auscitrus hereby limits its liability for any breach of warranty contained or implied in this contract to such one or more of the following levels of liability as Auscitrus in its absolute discretion determines:

  1. Replacement of the seed or budwood; or
  2. Payment in the manner of a refund of the price paid for the seed or budwood supplied.

The Purchaser acknowledges that Auscitrus has not warranted or otherwise represented that the seed or budwood supplied is or will be pathogen free (whether or not any such pathogens are detectable at the time of supply) and releases and indemnifies Auscitrus, its agents, employees and servants from any and all liability in respect of the seed or budwood supplied whatsoever (including but not limited to any liability in respect of plants derived from the said seed or budwood) except to the extent that such liability results from the negligence of Auscitrus.

Where an order for seed or budwood has been placed by a Customer by telephone, internet, or fax, that Customer acknowledges that he/she is aware that these terms and conditions shall apply to the resultant contract with Auscitrus.

This contract is governed by the laws of New South Wales.


Ordering FAQ

How is budwood or seed moved interstate?2020-03-16T12:14:31+00:00

Seed and budwood from the Auscitrus blocks at Dareton NSW can be sent anywhere in NSW, VIC or Qld without certification.

Movement of budwood into SA or Tas requires a health certificate, while movement of budwood into WA requires treatment with insecticide plus a certificate.  Auscitrus is accredited by NSW DPI to generate these health certificates in-house, so there is no additional charge to our customers.   Individual state departments may charge the importer directly however, you will need to check with the relevant state authorities.

Overseas movement of citrus material is dependant on the destination country, and the importer will need to determine the appropriate requirements for their country.  Auscitrus can then arrange appropriate treatments and/or inspections, at the expense of the importer.

How is budwood/seed delivered?2020-03-16T12:11:00+00:00

When an order is placed you need to specify required delivery times.  For budwood supply this is usually the beginning of the week that you will require the budwood.  The budwood will be dispatched via Express Post in that week, to ensure you receive it before the end of the week.  Delivery by couriers or pickup are altenatives, but must be by arrangement.

The budwood is sealed in plastic bags and packaged in foam boxes with a container of ice.  This is then packed into a cardboard box for protection.  Delivery in this fashion via Express Post has been proven successful over a number years.

Seed orders are placed in the same fashion as budwood, except the delivery time is specified either at completion of extraction, or at the end of the seed season.  The former is useful for customers who require their seed for early sowing in heated greenhouses or warm areas of Australia.  The latter method is the most common, where Auscitrus will hold all the varieties in cool storage until all varieties have been harvested and dispatch it all at once.

Does Auscitrus sell budwood of privately owned varieties?2020-08-19T13:23:38+00:00

Auscitrus has commercial agreements with most of the citrus variety managers in Australia.   We produce and distribute budwood according to the guidelines set down by the variety managers.  If you are looking for a particular private variety, you should in the first case contact the variety manager to determine if you can gain access to it.  Auscitrus can direct you to the appropriate oganisation if required, although due to confidentiality clauses in our agreements we may not be able to divulge any information until the variety manager gives approval.

What citrus varieties are available?2020-03-16T12:06:39+00:00

Auscitrus has budwood plantings of all of the public commercial citrus varieties, some of the more popular non-commercial varieties, and all of the major rootstocks.  The best way to find out what varieties are available is to download the order forms, as these are updated regularly with the Auscitrus varieties.

How do I order citrus seed or budwood from Auscitrus?2020-08-19T13:25:16+00:00

You will need to place an order on an official Auscitrus order form, available from the Auscitrus office or online.  No orders can be accepted without receipt of a signed order form.

Orders for budwood are placed in July for Spring/Summer supply, and in December for late Summer/Autumn supply.  Seed orders are placed in April for supply in Autumn/Winter.

New accounts will be required to pay for their first order in advance, after which time an account may be set up for payment of future orders.

Can anyone order citrus seed or budwood from Auscitrus?2020-08-19T13:27:20+00:00

Yes, anyone can order, subject to the terms and conditions listed on our order forms. Our goal is to have everyone using seed and budwood that has been tested for disease, to protect our citrus and nursery industries. Note that we have minimum order amounts however, and that we only sell seed and budwood.

Note that we have minimum order amounts however, and that we only sell seed and budwood.  WE DO NOT SELL NURSERY TREES.  If you want an established tree contact your local nursery and ask if their citrus trees are propagated using disease tested seed and budwood from Auscitrus.

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